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Date of Birth
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Telephone Number
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+60
Gender
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Identification Number
MyKad
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Which insurance or takaful company partners with Qoala?

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Qoala works with some of the best insurance and takaful companies in Malaysia, including:
Etiqa
Syarikat Takaful Malaysia
Takaful IKHLAS
Tune Protect
Zurich
Allianz

Which payment options are available?

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Currently, we only support the following payment methods:
Credit and debit cards;
Online banking;
e-Wallet such as GrabPay, ShopeePay, Boost and others.

Can I cancel and receive a refund?

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For inquiries regarding cancellations and refunds, you can contact our Customer Service Officer at 03-8605 3353 or our WhatsApp at 011-5423 2787 between 9am to 6pm (every Monday to Friday except Public Holidays) or email to cs@qoala.my

How long does it take to receive a copy of the policy or cover note after I complete the payment?

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You will receive a copy of your policy and cover note via email within 24 hours (working days). However, it depends on the current situation and circumstances.

We are here for you

Have any questions or complaints, contact us because we are always ready to help you.
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General Enquiries
cs@qoala.my
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Sales Enquiries
(+60) 3 8605 3353
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